What Installation Involves
Understand your property
Start with an overview of the buildings and units you want to monitor. Gather any available information about existing meters, water supply arrangements, and access points. This gives your team a useful starting point for discussing the installation scope.
Confirm the requirements
Meter selection and installation requirements depend on the property. Confirm the proposed meter size, supported configuration, and installation location with the installation team before scheduling work. Any work on the water supply should be handled by appropriately qualified professionals.
Plan access and scheduling
Identify who can provide access to each location and who should receive updates. Ask the installation team whether any water interruption is expected, then agree on the schedule and resident communications before work begins.
Handover checklist
- Confirm which meters correspond to each property or unit.
- Review access to the platform with the people who will use it.
- Ask how reporting and supported controls will be checked.
- Keep installation records and the appropriate support contact.
Talk through your installation
Every property is different. Bring your property details and questions to a Castle walkthrough so the team can discuss the next steps for your site.
